Do I need to be located in Charlotte, NC?
Nope. We offer both in-person and virtual appointments so we can serve those in the Charlotte area and beyond.
Do you accept walk-ins?
No. Due to limited space and our desire to give our clients one-on-one attention, we are “by-appointment” only.
Can I bring others with me to my appointments?
Yes. We love getting to meet your friends and family. However, please keep in mind that we are located in a small space and for that reason we kindly request that you bring no more than 2 additional people.
How does the process work?
The process includes three steps: the consultation, the measuring and styling, and the fitting. Please see our appointment page for more information.
Do you handle alterations?
No, we do not do alterations but we are partnered with an alterations specialist. While we want every item of clothing to be as close as possible to your unique measurements, you should expect a final alteration to get everything fitting exactly how you want it.
Do you have a cancellation policy?
Yes. Since we are a small boutique, when you book an appointment, you are taking up a space that is no longer available for someone else. We therefore collect a small deposit in order to hold your appointment slot. If you cancel your appointment within 24 hours of your booked appointment time, or you do not arrive for your appointment, you forfeit the deposited amount.
What is the turnaround time?
We need, at minimum, a month from the time you place your order to the time you receive it. However, it would be wise to build in additional time for minor alterations and cleaning.